New Safeway Coupon Policy

We all know that they updated their policy a month or so ago and it has really been beneficial to us consumers. I have had heard rumors here and there about issues that people have been having when trying to use their coupons there. I had NOT come into any of those issues, until last night. I thought I was armed and ready, but my coupons let me down. :( It is official and I have their policy right in front of me (yeah, they let me have a copy of the store's policy, which I thought was VERY nice of them). And it is on the one available on-line. Go here to grab it if you want.

Okay, so anyway, under the section of "Internet Printed Coupons," number "17," it says, "INTERNET COUPONS MUST SCAN AT CHECKOUT."

My pizza coupon, you know the $1/5 would not scan. I had been hearing of this issue of them not taking it if it didn't scan, so I took multiple pizza coupons with me from different sites and NOT ONE of them would scan. So, I left with paying my extra $1. :( Oh well, I guess you win some and you lose some. She was willing to take it off my transaction, but I opted to be the big spender and pay the extra buck. ;) They will, however, push it through if it is a coupon that you get from products, from inserts and all those kind of coupons, just not the ones we print out from the Internet that do not scan. They have had too many people passing counterfeit coupons, and this way they don't have to worry as much. :(

I would like to add that they were very apologetic about it, which I truly appreciate, even the lady that HATES taking my coupons (coupons really intimidate her). They took the time to explain things to me at the customer service and gave me their copy of the policy too (they didn't have to do that). I go in there all the time and chat with them and ask questions and stuff, and they have been REALLY good to me thus far. I just want to say a BIG THANK YOU to them at the Argonne Safeway.

Well, I just thought I would share with you the update that I have, so you can be prepared next time you shop at Safeway. What I did was I put my order together and then I paperclipped extra coupons of the same ones that I had together just in case I needed to try them instead, but like I said NONE of my pizza coupons would scan. I could have used two from a recent insert for $0.50 or $0.55 off of three, but I didn't clip them.

So, if you are going to get the pizza, you might want to clip yours before you go. Although, I think Albertsons has them cheaper if you buy 10. I just wanted to use up my E-coupons for these, which came off. Oh, the price on the pizza was $1.29. I think the price at Albertsons is something like $0.79 when you buy 10.

Thanks!

Cheryl